king bet Privacy Policy

What Data We Collect on king bet

We collect information in several ways. When you register, we ask for your email, full name, date of birth, and a valid ID number. This is our Know Your Customer (KYC) process, required by law to prevent fraud and money laundering. We store this information securely and use it only to verify your identity and comply with local regulations.

When you deposit or withdraw funds, we record the payment method, amount, and timestamp. If you use DANA, e-wallet, mobile banking, local payment, or a bank transfer (online payment, e-wallet, mobile banking, local payment), we log that transaction for your records and ours. We never store your full card number or wallet credentials—payment processors handle that encryption.

When you play on king bet, we track your bets, wins, and losses. This data helps us calculate your account balance, settle payouts, and detect unusual activity (like rapid withdrawals or suspicious patterns). We also log your IP address, device type, and browser for security purposes.

How We Use Your Information

We use your data for five main purposes. First, account management: we verify your identity, manage your login, and keep your account secure. Second, payment processing: we send your deposit and withdrawal requests to the appropriate payment provider. Third, game settlement: we calculate your winnings or losses and credit or debit your account.

Fourth, compliance: we maintain records for tax authorities and law enforcement as required by local law. If you're playing during Liga 1 season or Idul Fitri holidays, we still keep the same records. Fifth, service improvement: we analyze how players use king bet to fix bugs, improve the mobile app, and add new games.

We do not use your data to profile you, target you with ads, or make automated decisions about your account (except for fraud detection). If we ever suspect unauthorized access, we contact you immediately via email or phone.

Third-Party Processors & Data Locations

Our king bet servers are located outside Indonesia, which means your data may be stored in a jurisdiction with different privacy laws. We use industry-standard encryption (TLS 1.2 or higher) to protect data in transit. At rest, we encrypt sensitive fields like ID numbers and payment details.

We work with third-party processors for specific functions: payment gateways handle online payment, e-wallet, mobile banking, and local payment transactions; email providers send you account notifications; and analytics tools help us understand platform usage. Each processor has signed a data-processing agreement promising to protect your information.

We do not share your data with these processors unless necessary for the service. For example, we tell the payment processor your name and amount when you deposit, but we don't tell them your game history or betting patterns.

Your privacy is not negotiable. We encrypt your data, limit access to authorized staff, and delete information when it's no longer needed.

Your Rights & Data Access

You have the right to access, correct, or delete your personal data on king bet. If you want to see what we've collected about you, request a correction, or ask us to delete your account, contact our support team. We'll respond within a reasonable timeframe.

You can also opt out of non-essential communications (like game promotions) by updating your account preferences. However, we'll still send you transactional emails (deposit confirmations, withdrawal status, security alerts) because those are necessary to operate your account.

If you believe we've mishandled your data, you have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so we can address your concern directly.

Cookies & Tracking

Our king bet platform uses cookies to keep you logged in, remember your preferences, and detect fraud. These are essential for the service to work. We also use analytics cookies to understand how players navigate the site and which games are most popular.

You can disable cookies in your browser settings, but doing so may break some features on king bet. We do not use cookies to track you across other websites or build a profile for advertising purposes.

Data Retention & Account Deletion

We keep your account data as long as your account is active. If you request account deletion, we anonymize your personal information but retain transaction records for legal and tax compliance. This means we'll remove your name and ID from our systems, but we'll keep a record that a transaction occurred (without linking it to you).

If your account is inactive for an extended period, we may reach out to confirm you still want to keep it. If you don't respond, we may archive your data but will not delete it without your explicit request.

Payment records are kept for at least five years to comply with financial regulations in jurisdictions where we operate, including Jakarta, Surabaya, Bandung, Medan, and Semarang.

Contact & Updates

If you have questions about this privacy policy or how we handle your data, reach out to our support team via live chat, email, or the in-app help center. We respond in English and Indonesian.

We may update this policy from time to time to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or a notice on the king bet platform. Your continued use of our service after an update means you accept the new terms.

Thank you for trusting us with your information. We're committed to keeping your data safe and your experience on king bet secure.